Privacy and Your Data

Your personal data supports the operation of your Parimatch account and your access to games and related services. It also lets us verify your identity, meet legal duties and detect fraud.

Data we collect

We hold the details you give us and those linked to your account: e-mail, name, date of birth, gender, phone number, postal address and IP address, plus details of a similar kind. We also process information needed for verification, account activity and transactions.

Keep your profile accurate. If information changes after registration, update it in your profile or notify support promptly. False, inaccurate, misleading or incomplete information can lead to your account being closed or access being refused.

Why we process it

We use personal data to give you access to your account and games, carry out account requests and transactions, complete identity and contact checks, meet regulatory and other legal obligations, and prevent fraud. Verification may take place periodically at our discretion or when a third party, including a regulatory body, requires it.

The legal grounds named in our policy are your consent, performance of our contract with you, compliance with legal obligations and our legitimate interests. Our legitimate interests, such as stopping fraud and improving what we offer, never come before your own rights and freedoms.

Who may receive data?

Information may be disclosed when needed to process your requests, transactions or participation in games, to complete verification, or when the law requires it. It may go to payment processing partners, rating agencies, fraud-detection agencies, anti-money-laundering agencies, suppliers and other service providers that support parts of our operations. Those providers may be in other countries, so data may be transferred between countries for service delivery, a contract, legal obligations or with your consent.

We do not store your bank card data. The payment provider stores it.

Marketing choices

Messages sent to players relate to their game accounts and may include new features or current promotional material. Marketing e-mails may be sent as often as 3 times per day. You can unsubscribe through the link at the bottom of an e-mail or ask support to stop them.

Your requests

You can ask to see the personal data we keep on you. You may also request correction of inaccurate or incomplete data, or deletion subject to applicable legal conditions. Send these requests through support.

We retain personal data for as long as it is needed for the purposes in this policy and for legal or contractual obligations. When it is no longer needed, it is deleted or anonymized.